1. Introduction
Huizhou Fuji Energy Technology Co., Ltd. (“FUJI Energy,” “we,” “us,” or “our”) operates the website www.hzfujienergy.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard information about visitors to the Site, our customers, and business contacts.
By accessing the Site, contacting us through the Site, or otherwise interacting with us, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described here, please do not use the Site.
2. Information We Collect
We collect only the information needed to respond to inquiries, fulfil orders, comply with legal obligations, and improve our services. Categories include:
- Contact form & email inquiries. Name, company, country, email address, phone number, and any details you include in the message body when you write through the Site or email doris@hzfujienergy.com.
- Account & order information (B2B). Company name, address, tax ID, ship-to / bill-to contacts, payment terms, and order history, retained to manage quotations, contracts, invoices, and after-sales support.
- Technical & usage data. IP address, browser type and version, operating system, referring URL, pages viewed, and timestamps, collected automatically by our hosting infrastructure and basic analytics to keep the Site secure and reliable.
- Cookies. A small set of cookies set by the Site (described below) and, only if you load embedded third-party content such as a YouTube video, cookies set by the embedding service.
3. How We Use Information
- Respond to your inquiries and prepare quotations, samples, or technical documents.
- Process orders, ship products, handle returns and warranty claims, and provide after-sales service.
- Maintain internal records, accounting, and tax compliance.
- Detect and prevent fraud, unauthorised transactions, or abuse of the Site.
- Improve Site content, layout, and usability based on aggregated usage patterns.
- Comply with applicable laws, regulations, and lawful requests from authorities.
We do not sell personal information to third parties, and we do not use your information for advertising profiling.
4. Legal Basis (EEA / UK visitors)
If you are located in the European Economic Area or the United Kingdom, we process your personal data on the lawful bases of (a) your consent, where applicable (for example, when you opt in to receive marketing communications), (b) the performance of a contract or steps taken at your request before entering a contract (quotations, orders, after-sales), and (c) our legitimate interests in operating a secure B2B website, balanced against your rights and freedoms.
5. Cookies and Similar Technologies
The Site uses a minimal set of cookies:
- Strictly necessary cookies. Set by the Site’s content management system to remember your preferences (such as language) and to support basic security. These are required for the Site to function properly.
- Embedded content cookies. When a page displays third-party content such as a YouTube video, the third party may set cookies when the content loads. You can prevent these by not playing the embedded content or by blocking the third-party domain in your browser.
We do not use advertising cookies or cross-site tracking technologies. You can disable cookies in your browser settings; some Site features may then no longer work as intended.
6. Embedded Content from Other Websites
Pages on the Site may include embedded items (for example, product demonstration videos hosted on YouTube). Embedded content from other sites behaves exactly as if you visited the other site directly, and those sites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content.
7. How We Share Information
We share personal data only with the following categories of recipients, and only the data they need:
- Service providers. Hosting, IT, and email service providers that process data on our behalf under confidentiality obligations.
- Logistics and customs partners. Freight forwarders, couriers, and customs brokers when you have placed an order requiring shipment.
- Professional advisers. Auditors, lawyers, and tax advisers where necessary.
- Authorities. Where we are legally required to disclose information, or to protect our rights, property, or safety.
If FUJI Energy is ever sold, merged, or transfers the Site to another operator, the relevant customer data may be transferred to the successor, who will continue to protect it under this Privacy Policy or an equivalent one.
8. International Data Transfers
FUJI Energy is headquartered in China. If you contact us from outside China, you understand that your information will be transferred to, stored, and processed in China. We apply reasonable safeguards (encryption in transit, access controls, supplier due diligence) to protect personal data across borders, in line with the standards required by GDPR for transfers from the EEA/UK and equivalent frameworks elsewhere.
9. Data Retention
We keep personal data only as long as needed for the purposes described in this Privacy Policy and to meet legal, tax, accounting, and warranty obligations:
- Inquiry and quotation records: typically up to 3 years from the last interaction.
- Order, shipping, invoice, and tax records: up to 10 years as required by applicable accounting and tax laws.
- Warranty and after-sales records: typically up to 5 years after the warranty period ends for the relevant product.
- Server logs and security logs: typically up to 12 months.
When personal data is no longer needed, we delete or aggregate it so that it can no longer identify you.
10. Your Rights
Depending on your location, you may have some or all of the following rights regarding your personal data:
- Request access to the personal data we hold about you.
- Request correction of inaccurate or outdated data.
- Request deletion of your personal data, subject to legal retention obligations.
- Object to or restrict our processing of your data.
- Request portability of data you have provided to us in a structured, commonly used format.
- Withdraw consent, where processing is based on consent, without affecting prior lawful processing.
- Lodge a complaint with your local data protection authority.
To exercise any of these rights, contact us at doris@hzfujienergy.com. We may need to verify your identity before responding, to protect your data from unauthorised requests.
11. California Residents (CCPA / CPRA)
If you are a California resident, you have the right to know what categories of personal information we collect about you, the right to request deletion, the right to correct inaccurate information, and the right to opt out of any sale or sharing of personal information. FUJI Energy does not sell or share personal information for cross-context behavioural advertising. To exercise your rights, contact us at doris@hzfujienergy.com.
12. Children’s Privacy
The Site is intended for business and adult visitors. We do not knowingly collect personal information from anyone under the age of 16. If you believe we have collected information from a minor, please contact us so we can delete it.
13. Security
We use reasonable technical and organisational measures to protect personal data, including HTTPS encryption, restricted administrator accounts, access logging, and employee confidentiality obligations. No method of transmission over the Internet, however, is 100% secure; we cannot guarantee absolute security.
14. Third-Party Links
The Site may contain links to third-party websites (for example, certification bodies, logistics providers, or social media). This Privacy Policy applies only to the Site. We are not responsible for the privacy practices of third-party sites; please review their policies before providing personal data.
15. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, the Site, or applicable law. The “Last updated” date at the top of this page indicates when the latest revisions came into effect. Material changes will be announced through a visible notice on the Site where appropriate.
16. Contact Us
If you have any questions about this Privacy Policy, our handling of your information, or want to exercise your rights, please contact:
Huizhou Fuji Energy Technology Co., Ltd.
Plant 11–12, Huizhou Zhongkai CIMC Smart Valley Industrial Park,
Shanpo Village, Lilin Town, Zhongkai High-tech Zone,
Huizhou City, Guangdong Province, China.
Email: doris@hzfujienergy.com
Phone: (+86) 18688306059